Introducing VidGrid: Video’s Most Interactive Platform

Nick Stokman
Aug 14, 2018
Introducing VidGrid: Video’s Most Interactive Platform
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Today, I am thrilled to announce that ilos Videos is now VidGrid. We have updated our name, website, and platform to bring you Video’s Most Interactive Platform.

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Informatica implements VidGrid Customer Recorder; Wins Silver For “Best Use of Technology in Customer Service” At Stevie Awards

Nick Stokman
Feb 27, 2017
Informatica implements VidGrid Customer Recorder; Wins Silver For “Best Use of Technology in Customer Service” At Stevie Awards

On Friday, February 24, at Caesars Palace, Los Angeles, Informatica was given the silver award for “Best Use of Technology in Customer Service”. In 2016, Informatica made incredible strides in customer support productivity with new software technology. Informatica achieved “Extreme productivity” by reducing support ticket resolution time by 25% while increasing customer satisfaction by 20%.

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