Increase in Average CSAT
Decrease in Average Time on Case
Increase in Same Day Closures
Decrease in Conference Calls
VidGrid integrates with any system via API. Get started right away with our video API documentation. We offer developer-to-developer support to ensure that your integration is quick and easy.
Seamless API integration
"VidGrid has dramatically improved our first contact resolution rate because we are able to see every issue in its entirety, without any back-and-forth."
VP, Global Support